Return Policy

We offer a 4-day return window from the date of delivery only for products that arrive damaged.

• An unboxing video is mandatory for claim verification.
• Returns or exchanges are available only on eligible products mentioned on the respective product page.
• Requests submitted after 4 days of delivery will not be accepted.

Cancellation Policy

• Orders can only be cancelled before they are shipped.
• Once dispatched, orders cannot be cancelled.
• Please contact us immediately after placing your order if you wish to cancel it.

Return & Exchange Conditions

• Products must be unused, unopened, and in original condition.
• Products must be returned with original packaging and all tags intact.
• Items without original packaging or tags will not be accepted.

Exchange Process

If pickup service is available, we will arrange it. Otherwise, customers may need to self-ship the product to our designated address. Exchange-related charges may apply depending on the situation.

Refund Policy

We do not offer refunds. If you receive a damaged product, you may request an exchange by submitting a valid unboxing video within the eligible period.

Important Notes

• Akrich Beauty reserves the right to reject requests that do not meet the eligibility criteria.
• Please contact us immediately with order details and clear photos/videos if you receive a damaged, defective, or incorrect product.

Policy Updates

Akrich Beauty reserves the right to modify or update this Refund & Return Policy at any time without prior notice. Changes become effective immediately after publication on this page.